For many companies, telecom expense represent 25% - 35% of IT costs. Even with the cost implications, most companies don’t have a system for charging usage back to the appropriate business unit or individual.
To reduce telecom costs, it’s first necessary to determine usage throughout the enterprise—and then to make certain that usage is charged to the appropriate business unit. Then, if necessary, user behavior can be modified to reduce expenses.
MTS Call Accounting is a robust, feature-rich call accounting system delivering complete visibility into telecom usage. MTS Call Accounting runs on a Windows® PC and allows the tracking and control of calls in and out of the organization. It does this automatically through a connection to any corporate PBX – traditional or IP-based. The data collected can instantly be reproduced in the form of statistical reports. Plus you can track wireless CDR for a holistic view of your telecom usage.
MTS Call Accounting Key Benefits
- Collect and Analyze CDR from any PBX
- Reduce Telecom Expenses through Visibility
- Generate Reports for Statistical Needs
- Supports Corporate System Integration
- Chargeback Telecom Costs Internally
- Can be offered on a Managed Service Basis
MTS Call Accounting is a module of the MTS Application Suite enterprise TEM system.
Works on Any PBX
MTS Call Accounting works on every available PBX system from major switch vendors including Cisco, Avaya, Siemens, Alcatel-Lucent, Nortel, NEC and others. MTS Call Accounting supports collection of CDR from traditional, hybrid or IP-based switches, such as Cisco Call Manager. MTS has partnered with many of world’s major switch vendors who now incorporate MTS Call Accounting as part of their offering.
Reduce Telecom Expenses through Visibility
MTS Call Accounting can easily identify wasted network resources (e.g. trunk lines with little or no use) that may still represent a considerable monthly expense. MTS Call Accounting also detects network abuse and alerts the administrators of possible toll-fraud.
The value of information comes from its use, not its collection. That's why MTS Call Accounting delivers baseline communications usage information to corporate decision makers in a business-ready format. Armed with this information, department heads, business unit managers and decision-makers can make strategic, accurate assessments of services costs, business usage, and accountability for chargeback.
Ease of Use & Integration to Corporate Systems
The day-to-day operation of MTS Call Accounting is simple and intuitive, requiring no technical expertise. Our fast, lightweight system and extensive set of reports allow you to make informed decisions for controlling enterprise usage and related telecom costs — all from our web-based portal. Easy access allows you to control your day-to-day tasks from one screen and do everything from trace a call within a few seconds to monitor corporate-wide usage information.
In addition to receiving call information, MTS Call Accounting can transfer your company data to and from the PBX as well as interface with your other information systems such as those used for finance, HR and ERP.
The Most Business Value for your Money
MTS Call Accounting encapsulates and addresses the most commonly used call accounting needs and requirements in a single, feature-rich product. MTS Call Accounting is aimed at businesses who wish to have complete visibility and total control of their telecom costs combined with the ability to easily pinpoint problem areas. With MTS Call Accounting, you don’t have to settle for less, or compromise on system reliability. Simply put, MTS Call Accounting gives you the most business value for your money.
Offered on a Outsourced Managed Service Basis
The MTS Call Accounting Managed Service option alleviates the everyday call accounting tasks that can leave your resources drained. MTS outsourcing professionals take care of everything including rate plan maintenance, daily polling and costing, monthly chargeback allocation, call detail tracking, and robust reporting. And it can be fully integrated with the MTS Application Suite for TEM, so your staff gets the information to control voice, data, and wireless costs without the stress of collecting and reporting data.
Features List:
- User friendly and trouble-free interface
- Excellent performance – minimum wait time to produce reports
- Multi-switch, multi-location
- Multi-language and currency options
- Support of account codes and cost centers
- Powerful and flexible control over pricing
- Organizational hierarchy levels
- Advanced security features including masking, double password and granular authorization control
- Built-in reports suitable for all companies
- Sophisticated report generator able to produce custom reports
- Browser-based interface for on-demand inquiry and reporting, anywhere
- Advance graphical presentation of usage statistics and summaries
- Web-based portal for anytime, anywhere access
- Supports Microsoft SQL 2005 and 2008
Total Integration with MTS Application Suite
MTS Call Accounting is fully integrated with MTS Application Suite. All functions of MTS Application Suite enterprise TEM system are available on a licensed or outsourced managed service basis.
Download Call Accounting Brochure
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