MTS Customer Care and Billing Platform is truly a convergent billing system, providing multiple services, multi currency, multi language, and end-to-end interconnect billing functionality. MTS platform supports convergent customer care and billing activities in multiple services such as fixed-line, mobile, ISP, MVNO billing, VoIP environments, including local, cellular, long distance, international, cable, Internet and Voice over the Internet Protocol (VOIP), supports pre and post paid convergence through real time integration with prepaid platforms. Why use separate billing solution for each line-of-business like VoIP billing software?
MTS convergence billing solutions platform includes advanced capabilities such as a flexible customer hierarchy facility and a multiple-service rating engine needed by carriers /service providers and new entrants in their efforts to effectively address the lucrative business segment.
The Solution has strong audit control over all of the processes that process usage from the xDR level up to the summary level of the Invoice. It provides for accurate usage traceability and accountability to each of the customers.
The Total-e components:
The system enable operators and service providers to monitor, control and manage all retail and partner settlement process by utilizing the following features & functions:
Mediation and Event Collection
Manage the various types of interaction with the different network element (NE’s) in order to collect the relevant events information.
Flexible Product Management
Enable easy definition of new services, price plans, partner agreement and other financial business policy aspects.
Rating Engine
Advanced rating engine to support the flexible definitions of the different rating method defined in the product catalog.
Customer and Partner management
A GUI based application to manage the customers and partners life cycle.
Financial Management
Manage and report all account receivable and payable financial transaction which result from the customer / partner activities.
Invoicing
This module Compiles, generates, and summarizes all the elements that are to appear on the consolidated bill or partner statements.
Provision
interface with the different network or an external provisioning module, in order to provision the customer’s services and features to the network.
Resource Management - manage the different resources that are required for the different telecommunication services.
Partner Settlement
Supports settlement with many types of Partner relationships, wholesalers and resellers and other Service providers business relationships based on bi-directional revenue flow.
Interconnect Billing
Support interconnect contracts according to various rating schemes, supporting various agreements, such Bilateral, Hubbing, Wholesale ,Transit etc.
Security Administration
Controls users and their privileges.
Web Self Care
Enables the operator or service provider to provide their customers with an Internet self service on a 24-hour-a-day basis.
Reports
Provides set of reports that present different aspects of the activities performed in the system.
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